Effective Date: 01/15/2025
Last Updated: 07/15/2025

At Paws Saving Paws, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our organization, visit our website, or participate in our animal rescue and adoption services.

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address
• Adoption Information: Pet preferences, living situation, veterinary references, previous pet ownership history
• Application Data: Information provided in adoption applications, volunteer applications, and donation forms
• Communication Records: Correspondence with our staff, volunteers, and partners
• Financial Information: Payment information for donations, adoption fees, and other transactions (processed securely through third-party payment processors)

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referral source and navigation patterns

We use your personal information for the following purposes:

• Adoption Services: Processing adoption applications, conducting home visits, and facilitating pet placements
• Communication: Contacting you about adoption status, volunteer opportunities, events, and organizational updates
• Donation Processing: Managing donations and providing tax receipts
• Volunteer Coordination: Managing volunteer applications and activities
• Legal Compliance: Meeting legal requirements and responding to lawful requests

We do not sell, trade, or rent your personal information to third parties. Your information will not be shared or sold for commercial purposes.

We may disclose your information only in the following circumstances:

1. Shelter Requirements: We may share adopter information with partnering shelters as required by our agreements or their policies
2. Law Enforcement: We may disclose information when required by law enforcement agencies or court orders
3. Legal Obligations: We may disclose information to comply with applicable laws, regulations, or legal processes

We may share information with trusted service providers who assist us in operating our organization, such as:

• Payment processors for donations and fees
• Email service providers for newsletters and communications
• Website hosting and technical support services

These service providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical documents
• Password protection for digital files
• Regular security assessments
• Staff training on data protection practices

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Adoption records may be retained indefinitely for the welfare and tracking of placed animals.

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and operational requirements)
• Opt out of non-essential communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Paws Saving Paws
24019 Buckthorn Pass
San Antonio, TX 78261
954-802-0701
jaradh@pawssavingpaws.org

By using our services, visiting our website, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy laws and regulations. For specific legal advice regarding privacy compliance, please consult with a qualified attorney.